Our aim is to provide all of our clients with an excellent level of service.  However we recognise that there may be an occasion when you do not feel satisfied with the service you have received from us.  We take your dissatisfaction very seriously and with this in mind we have developed a Customer Dissatisfaction or Complaints process which lets you know how you can get in touch with us and how we will deal with your dissatisfaction or issue.

Our procedure can be downloaded here > Complaints Procedure